the front desk staff were all friendly and excellent customer service, breakfast was great, property was located just right for our stay in the area, the pool area was nice unfortunately we were not able to enjoy as there was a lighting in the area
Gena
2024年9月
The staff was helpful and friendly. Much appreciated. Clean, quiet inside and I liked being at the end of Main Street instead of crowded in what looks like restaurant/hotel row.
Boyce
2024年11月
Super clean, quiet location and a very friendly staff.
Michele
2024年6月
A very nice selection of breakfast items, including do it yourself waffles. We ate here several times. Great value.
Frankie
2024年8月
They are remodeling the main floor. The rooms had all just been remodeled and were very nice. However, because of the remodeling, the breakfast was in a different area. We had a delicious breakfast though with everything included. By the time I fill out this review, the hotel is probably done with the remodeling. The staff was very kind and accomadating. I would definitley stay there again when in Durango.
Anna
2023年5月
Good room size and beds. Friendly front office staff
Ralf
2022年7月
It’s a Hampton! They are nearly always the best place to stay! The lock on our door died while we were away. At 915 pm the maintenance manager came from his home to get it taken care of for us!
Tracy
2024年7月
Anne
2024年3月
Excellent. The lady handling breakfast was A++ . Worked hard keep food available, kept tables clean etc. all while handling a tour bus group. I was so impressed I tipped her $20 for my one breakfast. The actual food was good for a hotel breakfast, but the service and presentation earned my EXCELLENT.
Todd
2023年8月
I travel around multiple states on the eastern side of the US for work and stay gone full weeks at a time. This was a trip with our grandson, and he is a handful. I have experienced all levels of customer service on my own travels. The day manager here was above and beyond wonderful to my grandson. You can't tell it right off but he has a bit of a disability. She talked to him about our trip and where he had been so far and what was on his favorite so far. He told her the only thing he didn't like was the long hours in the car to get from one place to the next. She told him to come back in about 5 mins and she was going to have a goody bag for him. The boy was so excited and she made him up a bag of snacks and drinks and goodies. He was over the moon and so was I at how she made him feel just as important as the adult guests. I wish I would have gotten her name but sadly I did not.
Brummett
2022年6月