Hampton Inn Durango

The staff was helpful and friendly. Much appreciated. Clean, quiet inside and I liked being at the end of Main Street instead of crowded in what looks like restaurant/hotel row.

A very nice selection of breakfast items, including do it yourself waffles. We ate here several times. Great value.

Good room size and beds. Friendly front office staff

I travel around multiple states on the eastern side of the US for work and stay gone full weeks at a time. This was a trip with our grandson, and he is a handful. I have experienced all levels of customer service on my own travels. The day manager here was above and beyond wonderful to my grandson. You can't tell it right off but he has a bit of a disability. She talked to him about our trip and where he had been so far and what was on his favorite so far. He told her the only thing he didn't like was the long hours in the car to get from one place to the next. She told him to come back in about 5 mins and she was going to have a goody bag for him. The boy was so excited and she made him up a bag of snacks and drinks and goodies. He was over the moon and so was I at how she made him feel just as important as the adult guests. I wish I would have gotten her name but sadly I did not.